Don't panic! We operate on a different logistical level and often ship in separate packages for sustainability reasons. Quickly check your emails – there's definitely a second tracking link waiting for you. The rest of your fit is already on the way!

Since we only produce each item upon your order (print-on-demand ftw!), we don't have a warehouse. Therefore, according to § 312g Abs. 2 Nr. 1 BGB, there is no classic 14-day right of return. But hey, we're not robots: if something really doesn't fit, we'll always find a solution. Just get in touch!

If your piece arrives damaged, we require proof: Please send us clear photos within 48 hours. Important: Both the entire product AND the defect must be clearly visible. We'll resolve it for you ASAP!

We are extremely fast, so your package will be with you quickly. Our system works fully automatically – changes (address, size, design) are therefore only possible within a maximum of 1 hour after placing the order. After that, the item is already being printed.

Here we need to be realistic: We do not have a warehouse with a return acceptance point. If the package is returned due to a wrong address or non-collection, it is considered lost as it never reaches us.
Your mission: Keep an eye on your tracking! If the shipping service provider acts up or gives strange notices, please contact them directly and arrange a new delivery date. Unfortunately, we cannot intervene – you are in control!